ECM™ is thrilled to announce the launch of ISA 8™, the next generation of vault management technology designed to transform how organisations manage valuable commodities. ISA 8™ is more than an upgrade, it’s a complete restructure of our highly successful ISA™ platform, built to deliver real-time visibility, audit integrity, and financial accuracy across every vault and branch.
At its core, ISA 8™ connects Inventory, Supply, and Accounting into a single, unified operational ecosystem. This integration creates a true single source of truth, enabling organisations to make faster, smarter decisions with confidence. Whether you’re managing cash, tokens, or precious metals, ISA 8™ provides the tools to streamline operations and strengthen control.
One of the most exciting innovations in ISA 8™ is the introduction of ISA Intelligence ™, a powerful AI-driven module that turns raw operational data into live, interactive dashboards. With natural language reporting, users can simply ask a question, such as “Show container types by count this week”, and receive instant, real-time graphs and charts. This capability eliminates the need for manual data entry or building report templates, dramatically increasing efficiency and reducing time to value.
ISA 8™ also brings a newly designed accounting framework for enhanced audit and control, a modern web-based interface for improved navigation, and unified login with secure single sign-on support. Under the hood, the platform delivers five times faster data throughput compared to previous versions, is fully cloud-ready for scalability, and is built on Microsoft .NET Core for seamless deployment across any IT environment.
ISA 8™ represents a bold step forward for the industry, a platform designed for organisations that demand operational intelligence, financial accuracy, and the agility to adapt in a rapidly changing world. The future of vault management is here, and it’s intelligent, connected, and ready for the challenges ahead.
Enterprise Cash Management (ECM™) – The integrated cash supply chain platform
ISA™ is an integrated suite of software products specifically developed by ECM to manage the end-to-end cash cycle. For central banks that means tracking the banknote from print right through to secure destruction, managing all processes in between.
With the best functionality in the industry, ISA™ is the most widely used cash cycle management system in the world, used by at more than 90 processing locations across 25 countries.
The ECM™ product suite is being continuously improved, to provide central banks, commercial banks and bulk cash handling operations with:
- best practice processes to increase productivity.
- total operational visibility to improve control.
- and configurable rules to provide the flexibility needed for the future.
All of this is delivered through a fully audited and highly secure platform, built and deployed using the latest proven technology.
An investment into ISA™ is an investment for the life of the cash operation. An upgrade path is maintained from all previous versions and through your ISA™ licence, all customers are entitled to future updates and releases of the ECM™ products they have purchased, free of charge.
Inventory Supply Accounting (ISA 8)
ECM™ ISA software is primarily designed to track the flow of cash and other secure valuables throughout your bulk cash handling sites while improving security and efficiency
Reception
- Tracking of used note containers arriving from commercial banks, retail, ATM, Smart safe and other sources
- For Central Banks, new note containers arriving from state and commercial printworks
- Integration to cash in transit, and track and trace systems
- Real time inventory updates
Deposit Processing
- Powerful rule-based engine to drive data capture and processing procedures
- Used note/coin verification, classification, and for Central Banks, online destruction
- Domestic and Foreign Currency Processing
- Counterfeit identification, tracking, and reporting
- Cross supplier integration to counting and sorting equipment
- ISA 8 is a hardware agnostic platform
- Integration to accounting and core banking systems
Vault
- Used note and new note inventory management
- New note monetisation
- Bulk destruction
- Pre-packing inventory for distribution
Supervisor
- High level view of real time operational data
- Querying and reporting of historic transactional, operational and audit data
- Additional SLA monitoring and reporting
Withdrawal / Orders
- Fulfil and track orders and withdrawals
- Rules to manage who, what, and where
- Ad hoc, scheduled, recurring and emergency requests
- Prioritise new or re-circulated notes/coin
- Integration to accounting and core banking systems
Dispatch
- Prepare outgoing shipments
- Record transfer of responsibility
- Integration to cash in transit and track and trace systems
- Real time inventory updates
Reporting
- Full suite of standard operational and historic reports
- On screen, file export and print format
- White label and fully configurable
ATM Replenishment & Reconciliation
- Fulfilment of ATM order requests including full cassette swap, cash top up and in branch fulfilment
- Residual cash balancing including integration to banking systems
- Automatic collation of dispensed values
- ATM Cycle reconciliation including multiple cycle types and foreign currency ATM’s
ISA Intelligence – AI based smart query
- Natural Language Interface – Ask questions in plain language
- Self Service Analytics – Use AI to discover trends without technical skills
- Real Time Dashboards – Lice charts that evolve with your operations based on your interactions with the ISA Intelligence module
- Secured & Governed – Powered by ISA’s enterprise-grade data layer, your data never leaves your control
ISA Cash Services Portal
- Online web portal
- End-Customer / Commercial bank access to pre-advise deposits
- End-Customer / Commercial bank access to place order and withdrawal requests
- End-Customer / Commercial bank self-service reports
- Send notifications to End-Customer / Commercial banks
