SOLUTIONS

ECM™ COP

COP provides a seamless integration to enable you to take back ownership of the interaction between your customers, and the services you & your partners provide.

Take control of your outsourced cash processing supply chain through integration with your processing partners.

COP is the digital platform that allows commercial banks to retain full ownership of the customer experience while outsourcing physical cash operations to cash in transit partners. It creates a seamless connection between bank and customer, while securely orchestrating data across the entire cash supply chain.

Through a fully branded portal, your customers can place cash orders, advise of deposits, download data, and self-serve - all while interacting directly with your bank. Behind the scenes, this information flows through COP to your supply chain partners for fulfilment, processing, and tracking. Updates are then returned through the platform to your internal teams and back to your customers, ensuring complete visibility without relying on third parties for information.

By acting as a control layer between customer and provider, COP ensures you retain ownership of the relationship, protect your brand, and maintain governance across outsourced operations. It also integrates with billing and accounting systems to simplify financial processes, while providing oversight of third-party inventory holdings, external stock movements, and even virtual vaults.

With COP, banks can:

Have questions?

It’s never been easier to access support from our team: