Leadership Spotlight: An Introduction to the ECM Management Team

management team at the office

The solutions designed, developed and deployed by Enterprise Cash Management are the most widely used cash cycle management system in the world. Our reach and impact would not be possible without our core management team leading the way. 

We’re proud to share a spotlight on ECM’s leadership and management team, recognising the impact that their combined experience, vision, and dedication have had in shaping the company to the industry-leading position we hold today. 

jamie managing director of management team

Jamie Cockerell – Managing Director 

Over a career of almost 30 years, Jamie has gained a huge wealth of experience, working with over 100 central banks and commercial cash processing organisations across the globe. He has helped these institutes and organisations to deliver their cash supply chain digital strategies and transformational solutions that bring positive impacts on the cash cycle, and processing operations.

Starting in the industry as a developer and technical specialist in 1995, Jamie has worked through various roles in Consultancy, Professional Services and Business Development. 

phill head of product strategy

Phil Hignett – Head of Product Strategy & Analytics

Phil is an experienced innovation specialist with over 25 years experience across UK & international markets, and multiple industry domains. 

With a proven ability to formulate game-changing product roadmaps, product planning, defining, and launching successful products, he is responsible for the Strategy and Product Management of the solutions designed and developed by ECM.

chris head of delivery

Chris Barnes – Head of Delivery 

Chris is a specialist in delivering projects on time and to budget, with a background focussed on demand and capacity planning along with a strong focus on the sales, change and delivery life cycles. 

He uses his years of technical experience in customer facing delivery roles to lead the Enterprise Cash Management Delivery team. 

chris head of operations

Chris Bickley – Head of Operations

As Head of Operations, Chris utilises his skills in Customer Support to lead our Operations Team, responsible for ensuring all of our customers do not experience any negative operational outages or issues.

ITIL certified, Chris takes pride in ensuring his team maintains response times at a consistent 99.99% level. 

Winners behind the scenes 

In light of celebrating our leadership, we also want to give a big shout out to our team. They’re always hard at work behind the scenes in our ECM office and around the world. 

Our team helps to deliver our fully audited and highly secure platform to our customers, both recurring and new, whilst making sure that the software is continuously improved. 

We recently held our ECM awards event, recognising the contribution the team have made to our customers, colleagues and company, and reflective of our values. Chosen by our management team, we look forward to sharing more on our impactful and inspirational team, including the individual award winners.